Medical disclaimer

Last updated: 11 November 2026

Please read this page before you book. It explains, plainly, what PrimeBeing can and cannot do for you.

What we are

PrimeBeing is a health-information and wellness service. We arrange a home blood test through an accredited partner lab, explain the results in plain language, and give you a personal plan built around food, daily habits and, where they may help, supplements.

What we are not

• We are not doctors, a clinic, a hospital or a laboratory.
• We do not diagnose any disease or medical condition.
• We do not treat or cure any disease or medical condition.
• We do not prescribe medicines.
• Your report and plan are not reviewed by a doctor.
• We are not an emergency service.

What we give you is a plan. It is general wellness guidance, tailored to your test results and what you tell us. It is not medical advice and it does not replace a consultation with a registered medical practitioner.

In an emergency

If you or someone near you has chest pain, difficulty breathing, fainting, sudden weakness on one side, confusion, heavy bleeding, thoughts of self-harm, or any other urgent problem:

• Call 112 (India’s emergency number) or 108 (ambulance), or
• go to the nearest hospital straight away.

Do not wait for a message from us. Do not use WhatsApp or email to reach us in an emergency.

Your test results

• The tests are carried out by our partner lab, which is independent of us and responsible for collecting and testing your sample and for the accuracy of its results.
• A blood test is a snapshot. Results can vary with the time of day, what you ate, medicines, illness, your menstrual cycle, and many other things.
• “Reference ranges” printed on a lab report are a guide. A value outside the range does not always mean something is wrong, and a value inside the range does not rule out illness.
• A test panel checks a chosen set of markers. It cannot find every health problem. A report with no values out of range is not a clean bill of health.
• When we explain a result, we are describing what the number generally means. We are not telling you that you have, or do not have, a disease.

If a result is far outside the lab’s reference range, we will tell you promptly and ask you to see a doctor. Please do so. We cannot make that judgement for you, and a plan from us is not a substitute.

Your plan

• Your plan is based on your lab results and on what you tell us. If the information is incomplete or incorrect, the plan may not suit you.
• Food and habit suggestions are general wellness guidance. Stop and speak to a doctor if anything in the plan makes you feel unwell.
• Do not start, stop or change any medicine because of our report or plan. Only your doctor should change your medicines.
• Everybody responds differently. We cannot promise any particular result, such as hair regrowth, more energy, weight loss or a change in any test value.

Supplements

• We suggest supplements only where your results and answers indicate they may help. A supplement is a food product. It is not a medicine and is not meant to diagnose, treat, cure or prevent any disease.
• Supplements can interact with medicines and with some health conditions. Tell us about every medicine and supplement you take, and check with your doctor or pharmacist before starting anything new.
• Do not take more than the amount on the label or in your plan.
• Speak to your doctor first if you are pregnant, planning a pregnancy or breastfeeding, if you have kidney, liver, heart or thyroid disease or diabetes, if you take blood thinners, or if you are due to have surgery.
• You choose where to buy any supplement. Always read the label and buy from a seller you trust. We do not sell supplements and we do not earn commission on them.

Please see a doctor

Our service works best alongside your doctor, not instead of one. Please see a registered medical practitioner if:

• you have symptoms that are severe, new, getting worse or worrying you
• you have an existing medical condition or take regular medicines
• you are pregnant or breastfeeding
• we tell you that a result is far outside the reference range
• you have followed the plan and do not feel better

You are welcome to show your lab report and our plan to your doctor. If your doctor’s advice differs from our plan, follow your doctor.

Who the service is for

The service is for adults aged 18 and over. It is not designed for children, for pregnancy care, or for managing a diagnosed disease. If any of these apply to you, tell us before your sample is collected. We may recommend that you see a doctor instead, and we will refund you under our refund and cancellation policy.

Home sample collection

Blood is drawn by a trained phlebotomist from our partner lab. Drawing blood is routine and safe for most people, but it can cause brief pain, bruising, light-headedness or, rarely, fainting or infection at the site. Tell the phlebotomist if you have fainted during a blood test before, if you have a bleeding disorder, or if you take blood thinners.

Information on our website and social media

Articles, posts and messages on primebeing.co and on our Instagram account are for general information only. They are not advice for your personal situation.

How this fits with our terms

This disclaimer is part of our terms of service. Nothing on this page takes away rights that you have under Indian consumer law.

Questions

Write to contact@primebeing.co or message us on WhatsApp at +91 94081 08886.

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Questions about this page: contact@primebeing.co · +91 94081 08886